Management is one of the current buzzwords. How to do KM is a very
different issue. KOI has been working on various techniques to
facilitate the creation and sharing of knowledge. One promising
area is that of "Communities of Practice." Etienne Wenger has
recently written about his experience working with these communities.
The Innovator's Dilemma is one of the most interesting books on organizational change in print today. A couple of years ago, Christensen and some colleagues at the Harvard Business School published an article on "disruptive technologies." It all began with Christensen's study of why companies in the 5 1/4" disk business didn't make it big time in the 3 1/2" market. Christensen's conclusion was not that these companies were poorly managed; in fact, most of these companies were considered very well managed. Their problem was that these new products didn't fit their model for financial growth, margins and perhaps most importantly, their existing customers didn't want them.
Christensen goes on to show in this book that they same problems affect businesses in every walk of life, all the way from computers (DEC) to discount department stores (Sears). The book raises serious issues about structural barriers to change, especially in the age of the Internet.
Digital- Nicholas Negroponte
Nicholas Negroponte is the Founder and Director of MIT's MediaLab. An architect by training, Negroponte has been interested in the intersection between communications, computers and the media. This book puts forth Negroponte's basic thesis that the modern world is evolving from moving atoms (things) around to moving bits (electrons). This difference, Negroponte thinks, is what is behind the revolution in Information and Communication industries.
Karl-Eric Sveiby is a Swedish businessman and consultant transplanted to Australia. One of the originators of the Knowledge Management or Intellectual Capital Movement, Sveiby's book is perhaps the easiest of all the texts on Knowledge Management and Intellectual Capital. His most important line is, "Trust is the bandwidth of communication." No trust, no sharing; no sharing, no knowledge to manage.
Inside the Tornado - Geoffrey A. Moore
This is the second book in a series by Geoffrey Moore. The first book called Crossing the Chasm used Everett Roger's "diffusion of innovations" model to explain how product markets evolve. In that book, Moore described what he considered a critical problem-- how to move from marketing to early adopters to marketing to the early majority.
In this book, Moore describes how markets develop within the early majority space. Here he once again coins new phrases to describe how successful product classes evolve, from "the bowling alley" to "the tornado" to "main street".
To order any of these books from amazon.com
click on the book cover.
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